{"id":1859,"date":"2022-01-08T01:30:30","date_gmt":"2022-01-08T01:30:30","guid":{"rendered":"https:\/\/prezme.com.au\/?page_id=1859"},"modified":"2022-02-11T15:29:29","modified_gmt":"2022-02-11T15:29:29","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/prezme.com.au\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1859\" class=\"elementor elementor-1859\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f75d742 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f75d742\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d37645\" data-id=\"0d37645\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-648edf3 elementor-widget elementor-widget-heading\" data-id=\"648edf3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.9.1 - 14-12-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Return and Refund Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9f2972 elementor-widget elementor-widget-text-editor\" data-id=\"f9f2972\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.9.1 - 14-12-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Last updated: January 12, 2022<\/p><p>Thank you for shopping at Prezme.<\/p><p>If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the\u00a0<a href=\"about:blank\">Return and Refund Policy Generator<\/a>.<\/p><p>The following terms are applicable for any products that You have purchased with Us.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c1ad9c elementor-widget elementor-widget-heading\" data-id=\"7c1ad9c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interpretation and Definitions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc7812b elementor-widget elementor-widget-text-editor\" data-id=\"dc7812b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3583052 elementor-widget elementor-widget-heading\" data-id=\"3583052\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Definitions<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a13d92 elementor-widget elementor-widget-text-editor\" data-id=\"7a13d92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>For the purposes of this Return and Refund Policy:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-643d125 elementor-widget elementor-widget-text-editor\" data-id=\"643d125\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><strong>Company<\/strong>(referred to as either &#8220;the Company&#8221;, &#8220;We&#8221;, &#8220;Us&#8221; or &#8220;Our&#8221; in this Agreement) refers to Prezme.<\/li><li><strong>Goods<\/strong>refer to the items offered for sale on the Service.<\/li><li><strong>Orders<\/strong>mean a request by You to purchase Goods from Us.<\/li><li><strong>Service<\/strong>refers to the Website.<\/li><li><strong>Website<\/strong>refers to Prezme, accessible from <a href=\"https:\/\/prezme.com.au\/\">prezme.com.au<\/a><\/li><li><strong>You <\/strong>means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39faea4 elementor-widget elementor-widget-heading\" data-id=\"39faea4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conditions for Returns<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f138315 elementor-widget elementor-widget-text-editor\" data-id=\"f138315\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In order for the Goods to be eligible for a return, please make sure that:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ded2222 elementor-widget elementor-widget-text-editor\" data-id=\"ded2222\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>The Goods were purchased in the last 14 days<\/li><li>The Goods are in the original packaging<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b56f1d elementor-widget elementor-widget-text-editor\" data-id=\"4b56f1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Note: <\/strong>Any details entered into our system incorrectly by you will <strong>NOT<\/strong> be refunded.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de6797e elementor-widget elementor-widget-text-editor\" data-id=\"de6797e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The following Goods cannot be returned:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f917a1f elementor-widget elementor-widget-text-editor\" data-id=\"f917a1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>The supply of Goods made to Your specifications or clearly personalised, unless it is a valid error that was made by us regarding spelling, sizing.<\/li><li>The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.<\/li><li>The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.<\/li><li>The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e2f32 elementor-widget elementor-widget-text-editor\" data-id=\"b0e2f32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Your items are packaged securely to ensure the item is perfectly delivered to you. You will need to contact the courier company for any delivery issues once it has left our premises.<\/p><p>We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.<\/p><p>Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5639e83 elementor-widget elementor-widget-heading\" data-id=\"5639e83\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returning Goods<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-079107c elementor-widget elementor-widget-text-editor\" data-id=\"079107c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-917bfde elementor-widget elementor-widget-text-editor\" data-id=\"917bfde\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>PREZME<br \/>PO BOX 116<br \/>THORLEIGH NSW 2120<br \/>AUSTRALIA<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-badce1d elementor-widget elementor-widget-text-editor\" data-id=\"badce1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2d83ec elementor-widget elementor-widget-text-editor\" data-id=\"b2d83ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Note:<\/strong> Refunds for the shipping cost will\u00a0not be included in\u00a0the refund.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe8e6b4 elementor-widget elementor-widget-heading\" data-id=\"fe8e6b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b06157e elementor-widget elementor-widget-text-editor\" data-id=\"b06157e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you have any questions about our Returns and Refunds Policy, please contact us:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eada64 elementor-widget elementor-widget-text-editor\" data-id=\"7eada64\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>By email:\u00a0<a href=\"mailto:support@prezme.com.au\">support@prezme.com.au<\/a><\/li><li>By visiting this page on our website: <a href=\"https:\/\/prezme.com.au\/about-us\/\">prezme.com.au\/contact<\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy Last updated: January 12, 2022 Thank you for shopping at Prezme. If, for any reason, You are not completely satisfied with&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/prezme.com.au\/wp-json\/wp\/v2\/pages\/1859"}],"collection":[{"href":"https:\/\/prezme.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prezme.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prezme.com.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prezme.com.au\/wp-json\/wp\/v2\/comments?post=1859"}],"version-history":[{"count":31,"href":"https:\/\/prezme.com.au\/wp-json\/wp\/v2\/pages\/1859\/revisions"}],"predecessor-version":[{"id":2375,"href":"https:\/\/prezme.com.au\/wp-json\/wp\/v2\/pages\/1859\/revisions\/2375"}],"wp:attachment":[{"href":"https:\/\/prezme.com.au\/wp-json\/wp\/v2\/media?parent=1859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}